Frequently Asked Questions

Welcome to our FAQ section! Here, we’ve answered some of the most common questions about our products and services. If you don’t find the answer you’re looking for, feel free to get in touch with us directly. We’re here to help make your event unforgettable! 1. What types of events do you cater to? At Memorable Theme, we cater to a wide variety of events, including: Weddings Corporate events and conferences Birthday parties Product launches Private celebrations and parties Festivals and cultural events Whatever your occasion, we provide creative solutions and high-quality products to make it extraordinary. 2. Can I customize my event decor? Absolutely! We offer a wide range of customizable decor options, including backdrops, photo booths, effect products, and more. Our team is happy to work with you to tailor everything to your event's theme, color scheme, and unique vision. 3. How do I place an order? To place an order, simply browse our products and select the items you’d like to book for your event. Once you’ve made your selections, you can proceed to the checkout page to complete your purchase. If you need any assistance or recommendations, feel free to contact us. 4. Do you offer delivery and setup? Yes, we offer delivery and professional setup services for all of our products. Our team ensures that everything is set up properly at your venue, so you can focus on enjoying your event. 5. What areas do you serve? We are based in New Delhi, but we offer services in surrounding areas. Please contact us to check if we serve your specific location or discuss your event requirements. 6. Can I rent products for a specific duration? Yes, most of our products, such as photo booths and special effects, can be rented for a specific duration based on your event needs. Please get in touch with us to discuss rental periods and pricing. 7. What payment methods do you accept? We accept a variety of secure payment methods, including: Credit/Debit cards Bank transfers Cash on delivery (in some cases) Online payment gateways 8. Are there any discounts or offers available? We periodically offer promotions and discounts on our products and services. Be sure to check our website or subscribe to our newsletter for the latest deals and offers. 9. How far in advance should I book my event products? We recommend booking your event products at least 2-4 weeks in advance to ensure availability, especially during peak seasons. However, if your event is coming up sooner, feel free to reach out, and we’ll do our best to accommodate your needs. 10. What happens if I need to cancel my order? We understand that plans can change. If you need to cancel your order, please contact us as soon as possible. Our cancellation policy depends on the products and services you’ve booked, and we’ll do our best to assist you.